Supernova Leadership Program: Segment 3

The Supernova Leadership Program consists of 12 weeks of coaching calls with video segments set up to take you through the process. Each week we will email you a link to watch a short video broadcast by Rob Knapp.

This is the third segment. Topics covered in this video include:

  • Five Star Model
  • Gap Analysis
  • Define your ideal FA and administrative assistant
  • Establishing loyalty
  • Coaching them through Supernova