Supernova uses the Gap Analysis to consistently measure the team's progress in five areas: planning, implementation, service, marketing and leadership.
What would you do if you knew you couldn’t fail? Supernova teams incorporates business planning into their model and continually tweak it to keep up with current conditions. They plan an annual two day meeting, 4 quarterly 1/2 day meetings, a weekly 1 hour m
I recently was working on writing Purpose Statements with a group of offices. I was asked, "Isn't our real purpose to make money?" This rarely inspires employees or gives them a 'sense of purpose", a higher calling if you will. This article makes clear that
One of the tragedies of the financial services business is that we continue to duplicate our mistakes. Here are three mistakes made on the street that you can change right now. We know that the old-fashioned method of cold calling that worked in th
By Rob Knapp, President, Supernova Consulting Group We all want change, except when it comes to us changing. This past Presidential election was all about wanting change. We are all very excited to "drain the swamp" because we love
Client service is more efficient and consistent when you have your entire team dedicated to the task. As you go through your roster of clients at the weekly team meeting take a minute to do a deeper dive. Pick a few clients each week to discuss their goals, pr