Posts By: Tim Byrnes

Why Expertise Is The Enemy Of Innovation

One of the tragedies of the financial services business is that we continue to duplicate our mistakes. Here are three mistakes made on the street that you can change right now. We know that the old-fashioned method of cold calling that worked in the 70s, 80s, and 90s is dead. And yet, many firms rely… Read more »

Research Shows Three Reasons Clients Fire Their FA

FA Magazine (www.fa-mag.com) had a great article on why FAs think they are fired by clients.  The article was driven by a survey of 1,375 advisors.  The advisors were asked to select the top three reasons that clients fire advisors.  The top three answers: Failure to communicate on a timely basis was in the top… Read more »

Survival Of The Adaptable

Recently the Supernova team attended a National Speakers Association conference in Tampa, Florida. The opening speaker was Stephen Shapiro. We were not only blown away by his presentation, but also blessed, encouraged and challenged to rethink much of what we are doing each day. A lot of his information translates perfectly to Supernova. Here is… Read more »

How a COI Describes your Service Model

I was recently talking with a very good Financial Advisor.  I asked him what he asked COIs (Centers of Influence) to say to potential clients.  He gave me two answers: 1.  Could I give you a second opinion on your portfolio? 2.  Are you happy with your present advisor? I don’t believe either of these… Read more »

Can Your Clients Describe Your Service Model?

I was at a wedding last weekend and all the talk was about the economy and what people were doing to avoid the ‘big correction’ the media was predicting was coming this year. Except for one person. This woman listened to the other guests discuss taking their money out of the market, trying, most of… Read more »