The Gap analysis is a tool that is used to measure the difference between your goals and your actual performance in order to identify the areas that need attention.
Posts Categorized: Leadership
The Supernova coaching process will guide you through developing your team’s unique specialization. During this audio presentation, listen to Rob Knapp discuss how this works.
“Managers get business done through people, Leaders get people done through business” Larry Wilson Like a fine tuned sports car advisory teams have a lot of moving parts that have to work in synchronicity with each other in order for the whole to function. If one part fails the whole machine is affected. What are… Read more »
Under the umbrella of the Supernova five star model the Vice President of Leadership has the opportunity to hire new talent. When should you hire a new administrative assistant? Or a partner or other key individuals? In this audio Rob Knapp discusses how to solve the challenges of hiring new people as you grow and… Read more »
There are a lot of reasons to use scripts as a guide to conversation rather that using the old FA standby–winging it. One of the very best reasons to script is to keep consistency in your client contacts and Concierge Service. Be sure that everyone on the team understands and uses the language that puts… Read more »
“We grow the aspects of our lives that we feed – with energy and engagement – and choke off those we deprive of fuel. Your live is what you agree to attend to.” Jim Loehr Robert, one of our Supernova clients told me he was trying to exercise more regularly and eat more balanced meals…. Read more »