Posts Categorized: Organization

Client Personal Information Form

Have your clients fill out this important document that contains their banking information, financial assets, personal property, real estate, and location of important documents and keep a copy in their file.  Download the form here: Personal Information

Redefining Service

There is a mistaken opinion that is as old as the model T but is still followed as if it were the latest idea. The thought is this – service follows a sale. This is a bad idea but too many are still acting as if it were true. Years ago Regis McKenna wrote, “Service… Read more »

Getting An Upgrade

It is always pleasant news when we are flying to have the gate attendant tell us that we have been upgraded to first class. It is far more comfortable to be seated where the service is better, the attention to detail and the availability of special snacks, food or drink makes the trip all the… Read more »