We had a very inconsistent experience with service from the 401k Department at ML. Being a Managing Director in the field; I had very little control over the operation of departments in NY. At the time we were being serviced by a phone bank of 401k staff, some good, and some bad. I asked if… Read more »
Posts By: Rob Knapp
Focus On The Client
It has been published in research study after research study that advisors who continue to grow their practice had these things in common: The teams were proactive in contacting their clients, spending between 40 and 50 hours per week with clients vs 11 – 15 hours for the average. The resulting data showed the best… Read more »
Supernova Prepares You For Every Market
In the Spring of 1973 I was heading out of Whiting Field, Florida with my training squadron to do carrier qualifications on the USS Lexington. I was flying a T-28 Trojan in a five-man echelon formation. We were leaving land, heading out into the Gulf of Mexico to find our carrier. My section leader, flying… Read more »
Bring The Excitement Back
What is your Purpose in life? Big question! Can you answer consistently without blushing? Not only should you be be able to, you should have a purpose statement. Why, you ask? Because just like for the papers you wrote in college or business school, it defines who you are, or more accurately, expresses what you… Read more »
How Do You Free Up Time For Acquisition?
Recently a Midwest Supernova team was frustrated by their lack of growth. They hired a local coach to analyse their practice. After a thorough investigation, the coach determined that they were just not spending enough time in the acquisition stage. The team was not devoting enough time to marketing and sales. The consultant told the… Read more »
Leveraging A Team
You have heard it before: “form a team — it will help your business” and “teams make more money.” Bull! Unorganized, poorly managed teams can hurt productivity and your bottom line. Most FA’s take a productivity hit when they form a team and really never get the leverage from the team that they anticipated. Granted most… Read more »