“In the end, we only regret the chances we didn’t take, the relationships we were afraid to have, and the decisions we waited too long to make.” Anonymous Let’s face it, we all want to be comfortable in life. At times factors such as managing change, reaching new levels of performance, establishing stretch goals can… Read more »
There are a lot of reasons to use scripts as a guide to conversation rather that using the old FA standby–winging it. One of the very best reasons to script is to keep consistency in your client contacts and Concierge Service. Be sure that everyone on the team understands and uses the language that puts… Read more »
“We grow the aspects of our lives that we feed – with energy and engagement – and choke off those we deprive of fuel. Your live is what you agree to attend to.” Jim Loehr Robert, one of our Supernova clients told me he was trying to exercise more regularly and eat more balanced meals…. Read more »
Supernova advisors are always looking for ways to create value for their clients. Here is a quick tip that takes little time and will be greatly appreciated by your clients. When talking to your clients make note of any upcoming trips, business or personal. Follow up with a phone call a few days before… Read more »
Reflective accountability is a term you may not have heard before. We were looking for a way to describe the personal experience of having a gameboard within a Supernova practice. Accountability arrives preloaded with meaning: responsibility, maturity, integrity and so on. Reflection is how accountability grows, collectively and individually. No one can force a person… Read more »
By not providing coaching to people after providing them with behaviorally based skill training, we set them up for failure. Thomas Crane, in The Heart of Coaching The basis of Supernova is live coaching. All of us have seen great speakers who have been effective presenters. But the danger in presentations alone is that there… Read more »