Understanding the personality types of your clients will lead to greater client satisfaction and smoother relationships. Whether you use Myers and Briggs or Colors or some other model, just know that each client has a dominant style and you need to be able to understand that style and communicate with them with that style in… Read more »
Posts Categorized: Tip of the Week
Should You Be Running A Concierge-Styled Practice?
In Supernova we have coined certain phrases to describe our process that we will teach you in our coaching program. One of these is the term “concierge-sized practice.” But what exactly does that mean? That term was first applied to physician’s services where a membership fee is paid to become an patient of a primary… Read more »
How Can 12-4-2 Help You Determine A Client’s Risk Tolerance?
To accurately gauge a client’s risk tolerance, financial advisors can rely on frequent contact through the 12-4-2 process. To review, 12 meetings (monthly) with four quarterly reviews of which two are in-person meetings. During those meetings you can incorporate the 24-month calendar and make your monthly agenda topic risk management. Be open with your clients… Read more »
Focused Service Will Result in Growth
It sounds counterintuitive to say, “I’m going to grow my business by reducing the number of clients I serve”. And yet, that is exactly what happens with Supernova. What happens? Clients benefit from being able to plan ahead which makes them more loyal to you. That leads to introductions and new prospects. Three of the… Read more »
Review Your Operations On A Regular Basis
Financial advisors are essentially business owners, even if they work for a large investment firm. Like all business owners, they need to regularly take a step back and assess their operations. This means doing more of what works well and improving or eliminating what is not working well. It is essential for an advisor to… Read more »
What Is a Center of influence?
An authentic Supernova practice is never stagnant and is always growing. However, it needs to be controlled, intentional growth. One way to do that is through thoughtful introductions by professionals that know your practice, know you, and introduce you to qualified prospects. As I said in the Supernova Advisor, referrals (introductions) are generated through a… Read more »